Handling Truck Driver Harassment in the Age of ELDs

We recently hosted a webinar and answered your pressing questions about the upcoming ELD mandate. One of the top asked questions was “Would the mandated implementation of e-logs increase the frequency of truck driver harassment?”

A 2014 study by the FMCSA concluded that there was no major difference between e-logs and paper driver logs when it came to harassment. Still, many may disagree with the findings, which leads us to the next logical question:

What will the ELD mandate have to say on the subject?

We’ll answer that question.

What is driver harassment?

Harassment in the workplace can leave you feeling stuck between a rock and a hard place.

 

driver-harassment

What’s considered driver harassment, exactly?

According to the 2014 FMCSA study, some (though not all) drivers felt that the following could be considered harassing behavior:

  • Interrupting drivers during off hours
  • Requests to drive while fatigued
  • Asking to edit RODS to extend work hours or to delay breaks
  • Requests to wait out customer delays and/or to wait between loads unpaid
  • Implementing unrealistic load schedules

The right to report driver harassment

If a dispatcher, a broker, a carrier, or a shipper coerces a driver to modify logs to make them not compliant, the driver has the right to bring that to someone’s attention.

Ultimately, it’s the driver’s responsibility to report driver harassment—and there are laws to protect drivers from retaliation if they’re concerned that filing a report could cost them their jobs.

With that said, there are a couple of key things that will be required of ELDs to help drivers deal with harassment should it arise.

How the ELD mandate will handle driver harassment

ELDs will be required to incorporate features that address truck driver harassment concerns, including:

  • The ability for drivers to fully edit and annotate their HOS logs
  • The ability for drivers to approve and apply all edits to logs made by the home office, with the option to reject any or all changes
  • Audible muting functionality on any device, so drivers aren’t disturbed while they sleep
  • GPS systems that do not record locations with more than a 10-mile accuracy while the driver is using the truck for personal conveyance

A positive, respectful working environment is a must for happy, healthy drivers—and new trucking technologies and regulations are being designed to support that ultimate goal.

For more information on this issue and for questions you may have regarding the ELD mandate, check out our recent webinar.